Updated: March 9, 2026

Technical Support

Thank you for using Palmi AI.

If you encounter any issues while using the app, or if you would like to send feedback, report a bug, or ask for help, you can contact us using the information below.

Contact

Support email: [email protected]

If you experience a problem while using the app, email is the best way to reach us.

What we can help with

You can contact us about the following:

• The app does not launch, crashes, or cannot be opened normally
• Issues with local chat features
• Problems importing images, recognizing images, or image-related conversations
• Questions about chat history, local data, or settings
• Feature requests, product feedback, or other usage questions

Information to include in your email

To help us understand and troubleshoot the issue more quickly, please include as much of the following information as possible:

• Device model
• iOS version
• App version
• Steps to reproduce the issue